1CRM GLOBAL | IMPACT I How to Complete Your End of Shift Report

Completing Your End-of-Shift Report 🚀

Hey there, superstar! 🌟 Ready to learn how to complete your End-of-Shift Report like a pro? 💼 Let’s dive in! 🏊‍♀️

In this video, we're going to show you why and how you complete your end of shift report. It's a mandatory part of your role and you will be asked to complete it at the end of every shift. 

📋 Why Do We Complete This Report?

• Consistency is key 🗝️! We use this report to:
  • Gather consistent data 📊 across projects.
  • Improve performance mid-campaign 🛠️.
  • Provide insights for the Impact Client Dashboard 🌐.

📱 How to Access the Report?

1. Ensure you have Wi-Fi, 3G, or 4G connectivity 📶. 
2. Access the report via the app at checkout 📥. How to Access the end of Shift Survey
3. Look for the End-of-Shift Survey button! 💾

👥 Engagement Estimating 

1. During your shift take a moment to acknowledge how many people are taking part in the activation and how many of those people are engaging and speaking with the team. You will be asked to provide this % as an estimate.  

📊 Other Key Metrics to Track

• Highest Footfall Period: Note the busiest time of the day ⏰.
• Average Engagement Time:
  1. Record the engagement length 3 times throughout the day 🕒.
  2. Add them together ➕ and divide by 3 for your average 🔢.

❓ Consumer Feedback

• List 3 brand-associated words consumers use. Use 1 word per section (not sentences). 🗣️
• Keep note of the most common consumer age

⭐ Rating Scores

Rate these aspects on a scale of 1-5:
1️⃣ = Lowest, 5️⃣ = Highest

• Event success 🥳.
• Event busyness 🚶‍♀️🚶‍♂️.
• Audience positivity 🌟

🧴 Coupon and Sample Counting

1. Record starting stock at the event’s beginning 📦.
2. Record leftover stock at the end 🛒.
3. Subtract the difference to calculate samples distributed 🔢.

🕐 Report Submission Timing

• Must be submitted same day as the event 📅.
• Takes approximately 2 minutes ⏲️ to complete, so take your time! ⏳
• Accuracy is super important! ✅

📸 Photo Guidelines

• Submit 5 photos with your report.
• Avoid blurry images:
  • Clean your lens 🧼 and steady your camera 🎥.
• Keep backgrounds clear of:
  • Rubbish bins 🚮.
  • Logistic equipment 📦.

🖼️ Capture the Moment:

• Focus on BAs engaging with customers and products 🤝.
• Include branding elements like logos and uniforms 👕.
• Avoid:
  • Selfies 🤳.
  • Photos of children 👶.
  • Showing clients who don’t want to be photographed 🙅.

📚 Good vs. Bad Photo Examples

✅ Good photos: Clear, candid, with smiling faces and visible branding 🌈.
❌ Bad photos: Blurry, distracting backgrounds, and lack of professionalism 🚫.

🎉 Thank You!

Thanks for being thorough and helping us gather valuable insights 🙌. Let’s make every campaign a huge success! 🏆